Frequently Asked Questions
You receive a 1-year installation warranty from A1 Quality Stone.
You may also receive an extended material warranty from engineered stone or solid surface products. Please inquire at time of purchase.
Trying to guarantee the actual stone is impossible given its nature as a product of the earth and considering all the variances therein. However, we guarantee the quality of our workmanship.
Yes. We take pride in what we do and therefore we do all the work ourselves – from template, to fabrication, to installation.
If you want a remnant piece of stone purchased from us fabricated and polished for you. We will fabricate and polish it to your supplied dimensions.
Engineered stone and Solid Surface products. As an authorized fabricator we are under commitment. The manufactures of Engineered stone and Solid Surface products require all of there material to be installed by an authorized and approved dealer A1 Quality Stone.
Natural and Engineered Stone can lie directly on your cabinets in 2cm or 3cm thickness. If there is a Laminated or mitered edge involved there may need to be sub decking.
We can help you with this decision.
Solid Surface will come with strip decking. No need for you to supply sub decking.
This does not apply to commercial.
A template is a pattern made of your future countertops that will be used to produce your countertop to your specifications.
Warm water and light colored dish soap will work well. Be sure to avoid using any abrasive cleaners that will break down your sealer if you have natural stone.
One method you can use to check if your granite needs to be resealed is to sprinkle some water on your countertops. If the water soaks into the stone and does not bead up, then we would recommend resealing your stone.
With natural stone you should avoid wine, mustard, ketchup, oils, and acidic chemicals.
With manmade material like engineered stone Quartz or solid surface Corian. Any harsh chemicals.
We recommend that you DO NOT place hot things such as hot pots directly on any countertops materials. It is always suggested by the manufacture to use a trivet or cooling rack.
We try to avoid seams if possible, but the reality is that the majority of countertops will have a seam.
Seams are determined by A1 Quality Stone depending on countertop layout, support needed, and material usage. Your input is also welcomed in this area.
Stone slabs weigh between 15 and 30 pounds per square foot.
Natural stone comes from quarries all over the world such as Brazil, Italy, and India.